Privacy Policy

Collecting your Personal Information
We will ask you when we need to collect information that personally identifies you or allows us to contact you. Usually, we request this information when you ask us to send you a brochure, you enter a competition, or when you pay your Maylands Compounding account.

Our Systems
Maylands Compounding has established systems and procedures to protect your privacy whenever we collect, use, store or disclose your personal information.

Cookies
A "cookie" is a packet of information that allows the Maylands Compounding server (the computer that stores our website) to identify and interact more effectively with your computer.

When you access our website, we send your computer a cookie that gives you a unique identification number. Each time you use our website a different identification number is sent. Note that the cookie sent to you from Maylands Compounding will reside on your computer for a period of one year.

Cookies do not identify you personally or individually, but they do identify your Internet browser type and Internet Service Provider (ISP).

The cookie we send to your computer allows you to page forwards and backwards and go back to other pages you have already visited on our site without having to log onto our home page again. Cookies also enable us to keep track of which pages are most and least frequently visited by our customers. This information helps us to update our website and ensure it best meets our customer's needs.

Your Internet browser can be set up to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your Internet browser's help screens for more information.

Information logged on our website
When you visit the Maylands Compounding website, our server logs the following information for statistical and administration purposes:

  • Browser type and operating system of your computer
  • Your Internet Service Provider (ISP)
  • Your top-level domain name (eg. .com, .gov, .au, .uk etc)
  • The address of any referring website
  • And your computer's IP (Internet Protocol) address


Links to other sites
From time to time our site may contain hyperlinks to other websites. Although we are careful to review these sites before providing a hyperlink, Maylands Compounding is not responsible for the privacy practices or the content of such websites.

Searches
We collect and store the words and phrases entered into our site's search engine so that we know what information people are looking for. This enables us to improve our site to make sure it provides the information you need. Please note that these search words are not associated with personal information of any kind.

At Maylands Compounding your privacy and the confidential management of your personal information is a fundamental part of the way we manage our relationship with you, the customer. We respect the value you assign to your own personal details and recognise that the collection, storage, use and disclosure of your personal details should be handled in a professional manner.

How we use your personal information
The primary way we use your personal details is:

  • To provide you with information regarding our products and services and
  • To build a relationship with you
  • For internal accounting and administration
  • For legal requirements and
  • To help us identify and inform you about other Maylands Compounding products and services that you may benefit from


In order to communicate effectively with you, as a normal part of our business, we will provide information about Maylands Compounding and any related company's products, services, initiatives and promotions in newsletters, magazines.

Direct marketing and your privacy
In addition to the information you receive, we may, from time-to-time, contact you directly with related products and services news, information and special offers from Maylands Compounding.

If you do not wish to receive direct marketing information from Maylands Compounding, other than what you receive normally, please tell us by using the contact details set out below. Please note that your instruction to one part of the business may take time to pass through to the other parts of our business.

Who uses your personal information?
Only a select number of Maylands Compounding staff have authority to access your information, and only then to enable them to perform their jobs. We also have contracts with companies, including mailing houses that print and post your Maylands Compounding account to your home and research companies who use phone numbers for research purposes. Maylands Compounding will only disclose your personal information to these agents, contractors and related business.

How can you access your personal information at Maylands Compounding?
You are entitled at any time to request details and a copy of your personal information held by us by contacting us in writing at the address below. To protect your privacy, Maylands Compounding will require proof of identity before actioning your request.

Maylands Compounding
Shop 1, 181, Guildford Road


Maylands 6051 WA
Telephone: (08) 9370 4410 Fax : (08) 9471 7115
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Maylands Compounding will respond to any such request as soon as reasonably possible and in any event will acknowledge the request within five working days from receipt. Maylands Compounding may charge for the reasonable costs it incurs in providing the copy information.

            
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All Rights Reserved.